Privacy Policy

This Privacy Policy describes how GALAXY INFORMATICS (INDIA) (“we”, “us”, “our”) collects, uses and protects your information when you use our website and services. By using our website, you consent to the practices described here.

Information we collect

  • Contact details you provide — name, email address, and phone number — when you submit the contact form, request a quote, or place an order.
  • Shipping address and order details when you place an order.
  • Basic technical information (such as browser type and pages visited) collected automatically to operate and improve the site.

Payment information

Online payments are processed securely by our payment gateway, Cashfree Payments. We do not collect or store your card, UPI, or bank details on our servers — that information is handled directly by the payment gateway under their security standards.

How we use your information

  • To process and fulfil your orders and respond to quote requests and enquiries.
  • To communicate order updates, confirmations, and customer support.
  • To comply with legal and tax obligations (e.g., invoicing).

Sharing

We share information only as needed to provide our services — for example, with shipping/logistics providers to deliver your order and with our payment gateway to process payments. We do not sell your personal information to third parties.

Cookies & local storage

We use minimal browser storage (for example, to remember the items in your cart). We do not use it to track you across other websites.

Data security & retention

We take reasonable measures to protect your information and retain it only for as long as necessary to fulfil orders and meet legal requirements.

Your rights

You may contact us to access, correct, or request deletion of your personal information. Reach us using the details on our Contact page.

Updates

We may update this policy from time to time. Please review it periodically for changes.